Non-Refundable and Return Policy

Non-Refundable and Return Policy

Thank You for Choosing Us!

We greatly appreciate your decision to shop with us and strive to provide you with exceptional service. However, given the unique nature of our business, we have established specific guidelines regarding returns and refunds. Kindly review the following information carefully prior to making a purchase.

Order Cancellations: If you desire to cancel an order, please ensure that it is done within 24 hours. It's crucial to understand that orders already shipped by sea or in transit cannot be canceled, so please bear this in mind.

Hair Products: In consideration of health and hygiene standards, regrettably, we cannot accommodate returns or issue refunds for hair products. As our customers' safety and well-being are our top priorities, we solely offer new and unused hair products. Prior to completing your purchase, we encourage you to meticulously examine the product details and ensure you've selected the correct item.

Home Decor: Understanding that your expectations may occasionally differ from the product received, we acknowledge the challenges associated with returns and exchanges for home decor items. We advise you to deliberate your choices thoroughly before finalizing your purchase. If inquiries or uncertainties arise, please don't hesitate to contact our customer support team for guidance and assistance.

Heavy Equipment: Owing to the elaborate packaging necessary to ensure the protection of our heavy equipment during transit, returns or refunds cannot be processed once these items have been shipped. The complexities and associated costs of arranging appropriate transportation and packaging are key factors in this decision. We strongly recommend conducting thorough research, reviewing product descriptions, and seeking clarification before making a purchase

Painting Department: Due to the uniqueness of paintings and their susceptibility to damage, we are unable to accept returns or offer refunds on art pieces. We recommend carefully reviewing the details and images of the painting before making a purchase.

Vase Department: Vases are delicate items that require special handling. Unfortunately, we cannot facilitate returns or refunds for vase purchases. Kindly ensure that you are satisfied with your choice before finalizing your order.

Rugs Department: Returns and exchanges for rugs can be challenging due to their size and shipping complexities. To avoid any inconvenience, please thoroughly assess the rug's specifications and design before placing your order.

Gym Equipment Department: We stand by the quality of our gym equipment. However, due to the nature of these products, returns and refunds are not possible. Prior to purchase, we encourage you to research the specifications to ensure they meet your requirements.

Swords Department: For safety and liability reasons, we cannot accept returns or offer refunds on sword purchases. We recommend verifying the details and intended use of the sword before making a decision.

Automotive Equipment Department: Automotive equipment may have specific compatibility requirements. To prevent any compatibility issues, please review the product specifications and consult with our customer support before making a purchase. Returns and refunds for automotive equipment are not available.

Party Equipment Department: We understand that party equipment may have time-sensitive use. Therefore, we cannot accept returns or provide refunds for items in this department. Please make your selections carefully.

Toys for Kids Department: While we strive to provide enjoyable toys for kids, returns and refunds in this department are not possible. Prior to purchase, consider the age appropriateness and features of the toy.

Tents and Entertainment Equipment Department: Tents and entertainment equipment are substantial items that require careful consideration. Unfortunately, due to their size and complexity, we cannot accept returns or offer refunds. Please be certain of your choice before placing an order.

Acknowledgment: By making a purchase from any of the aforementioned departments, you acknowledge and agree to our non-refundable and return policy as outlined. If you have any questions or concerns, our customer support team is available to assist you before you make a purchase decision.

Thank you for choosing Selektors Fraternity Clothing. Your satisfaction is of utmost importance to us.